24 hour Service line - 01969 422050

Terms & Conditions

Please read our terms and conditions of carriage.

Terms and conditions

We provide a friendly and inclusive service, but please do bear in mind, most of our drivers are giving up their free time to drive the bus!

  • On most scheduled services we accept concession cards from England and Wales. Concession cards are not valid on book in advance (BIA) services on the Swaledale Shuttle.
  • Adult fares are charged for everyone aged 19 and above
  • Child fares are charged for children aged 5 to 18 only
  • Under 5’s travel free
  • We offer a £1 single fare for all children aged 5-18 after 5pm, all weekend and during North Yorkshire County Council school holidays. The £1 fare is not valid on BIA services after 6pm on the Swaledale Shuttle
  • Well-behaved dogs of all shapes and sizes are welcome on our all our services and are charged £1 per journey
  • We are unable to carry bicycles
  • Our buses only have 16 seats. Sometimes, there is the demand for more passengers than there are seats available. We offer seating on a first come first served basis and will always give priority to those who are not able to wait for a later bus. Standing is not allowed on our vehicles, so please don’t ask!
  • Everyone should wear the seat belt provided. Passengers aged 18 or under MUST wear a seat belt and the driver will not leave until they are satisfied all appropriate belts are being worn



Red Squirrels


Take A Trip With Us


Buttertub Transfers


Schools Artwork Project


Friends Of Ours


The Little White Bus is a community service providing scheduled travel